So I got 3 different customers sending me a msg regarding appliances repair. Each of them send msg to few different pros as well. Neither of them ever responded me but I was charged for each of them. I paid total 35.44$ for nothing. I don't count it as a lead cause I never got the answer for my question. I don't even know if this is a real person. But here is the fun thing. Thumbtack charged all 5 pros for the lead. That's quite awesome way of making money, just charging people who's actually work hard with their hands. Doesn't matter if that person never even hire anyone, you got you 100$ for him asking questions on your platform. And when you wanna ask support some question, appears, that they don't have anyone on the phone! WHERE IS THE MONEY GOING IN THAT CASE?!?! Bunch of scmbgs