I placed an order and didn't get an acknowledgement of the order. When I called up to check on the order, they tried to sell me a battery to go with the phone, as I didn't order a battery. The phone was at a great price, but the battery was absurdly expensive. After I declined that battery and checked on the ETA, the camera was on back order for "about two weeks". I was curious about "not ordering a battery", so I asked if the camera came with a battery. No it does not. That means that they are opening the boxes and selling the camera separately; at best; or selling used merchandise as new; at worst. I should have known when their prices were so much lower than everyone else.