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Cari L.

Contributor Level

Total Points
80

1 Review by Cari

  • BrightLife Direct

12/15/23

I bought an item from them the week of Thanksgiving, an item listed in stock. My credit card was immediately charged. After a week with no word, I emailed them to ask when my order would ship. I was told that the item I ordered was not in stock and it would take 1-2 weeks for my order to ship. Nice of them to notify me. So I waited the two weeks. Still no word. Finally I asked for a refund. Terrible communication, they sell items they don't have, they lie about the status of your order so they can keep your money longer - stay away! I relied on the good reviews from websites like this - don't be fooled!

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