Irene V.

I usually love matches and tell all my friends about it. I received an exclusive sale offer for $100/$200/$300 off, which based on how much you had to spend amounted to 20%-30% off. I went to the open page I had with my cart at my desk and when I refreshed the page and the price of my items all went up exactly 20%! Making the "sale" price almost the same as the original retail.

Was hugely concerned and emailed customer service but got no reply. I also chatted online with customer service and they said they were unaware of any changes and if I had any evidence. I actually did have a picture which I sent, I had sent a picture to a friend for her opinion on some shoes. As soon as I sent they ended the chat session! What a shady scam!