I get a lot of cash back from them. What I do is login into the website where I want to make a purchase, e.g. West Elm. Once I'm ready to check out at West Elm, I open fat wallet and log in. I click on West Elm through Fat Wallet, which opens a new browser tab at West Elm and keeps everything in my shopping cart. Then I close the old West Elm tab, keep the Fatwallet tab open, and check out at the new West Elm tab. That works. I think if you keep the tab open too long or close the fat wallet tab you might not get your rebates. Good luck!