Elliot S.

I am extremely disappointed in Comcast's handling of my recent billing issue. During a humanitarian trip to Cuba, I was charged over $8500 (yes, eight thousand five hundred dollars) for supposed data usage on my phone. Despite acknowledging that this charge may have been due to some app updating and not actual usage, Comcast refused to work with me to rectify the situation. As a customer of Comcast for my home, business, and cell phone services, this experience has left me feeling frustrated and undervalued. I have decided to leave Comcast and seek services elsewhere. I would urge others to consider alternative providers in the industry. This has been a disappointing encounter. They showed themselves an incarnation of corporate greed.