Bought a $98 part. My card was charged immediately. I get an email saying they don't know when it's going to be shipped. Emailed back telling them to credit my card until it ships. Ignored. Called on the phone. 15 minutes to get through to someone. I told b them the story and they responded they would take care of it immediately. Put me back on hold for over an hour. Finally hung up. Now I have to contact my credit card company to reverse the charges for these crooks. Complete pieces of $#*!