Jacey H.

We booked a reservation with flights from Minneapolis in July. In November I received a promotion and am moving to FL. I requested to change our flights from MPLS to Orlando. They quoted me an additional $1100 for the flights. They did not offer any credit for the existing flight claiming I am cancelling my reservation. They asked me to provide the flights I wanted. I picked a flight from Orlando form their own website. They said those flights were unavailable.

Their replies via email are nonsensical. Here is a direct copy of their first reply:

We would like to tell you that you can change your origin place from Minneapolis to Orlando with some additional amount. We are sorry to tell you that at this moment flights can't be confirmed. The reason can be the such amount of days. So we would request you to contact us after some time with the preferred Airlines.

What on earth is that? Anyhow, I gave them the preferred flights I had to search for myself and they still said they weren't available. Do yourself a favor and don't use this company.