I placed an order for a personalized necklace on December 18th, 2022. I received an email stating that my order was shipped and they gave me a tracking number for USPS. When I put in the tracking number on the USPS, only the label has been created to ship the package. Has been saying the same thing since December 19th. I have emailed them, sent them messages on their Facebook page and tried to call the number listed as their business number that does not work. What kind of business is this company running? A very piss poor one. The owner and/or the people in charge should be ashamed of themselves! Very angry and disgruntled customer. Will never order from them ever again!