Jack G.

The company has all the marks of a small and busy outfit that is trying hard to keep up with demand and iron out all the creases of increasing efficiency and throughput. This is to say that all those claiming scam may have been a victim of unfortunate circumstances or aren't telling the whole story.

I was cautious after reading reviews and made contact first. Sean was helpful and communicated with me regularly - even out of hours. I felt assured enough to make a purchase and I am now sat in front of a fully working 49" Samsung 7 series.

The process wasn't without minor hick-ups: I was sent two left feet (I assume from when the TVs are re-packed after testing them). I got in touch with Sean and it was very quickly resolved - professional enough for me.

Delivery dates got a bit confused, perhaps because of lack of communication between MySmartTVs.co.uk and their courier service (specifically about when they're in certain areas of the country). Just a crease to iron out in a growing business I guess. Otherwise, I think their choice of a two man service and process of ensuring it's tested before signing is spot on!

Important thing is I got a decent TV for a very decent price and it's fully working.

SS of email communications included to prove validity.

Cheers