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I ordered a Mother's Day present for my daughter-in-law and when I tracked it it said delivery 5/18 which would be more than a month from when I ordered it when I asked when I am going to receive it they told me it was out of stock
Why didn't they tell me that before since website said it had been created and when I tried to reorder item it did not say it was out of stock
So now I have no gift and they didn't have courtesy to tell me they had no intention of shipping it
I will never order from this company again
I asked them to call me but they didn't
I have bought items in past
They are grossly overpriced and dint care about their loyal customers
Many other places to shop that are less expensive
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Hi Jackie,
Thank you for reaching out.
I sincerely apologize for the inconvenience this whole process has caused you. I completely agree with you about letting you, our valued customers know beforehand if the order can't be produced or delivered. Ideally, this is not our norm and is absolutely not acceptable.
With this, could you please allow me to verify the details of your transaction by providing me your order id or email address? Rest assured that I will help you find the best possible solution for this concern.
Sincerely,
MyNameNecklace Team