Thumbnail of user jackiec527

Jackie C.

Las Vegas, United States

Contributor Level

Total Points
84

1 Review by Jackie

  • Chewy

3/1/22
Verified purchase

So usually, i like Chewys. Lately their site is just way screwed up. They disabled my husbands account and my account on claims of security reasons. We have been trying to order dog food for weeks! When i asked what i was supposed to do? Wait for another team to email me. I was also told our disabled accounts can never be reopened. So thanks for that. Dont know what that is about but very freaking inconvenient!

Tip for consumers:
Just dont for like a month until their tech teams fix this problem. Its a nightmare and your account will just get disabled.

Products used:
None, they wont send me the dog food!!

Service
Value
Shipping
Returns
Quality

Jackie Has Earned 4 Votes

Jackie C.'s review of Chewy earned 4 Very Helpful votes

Jackie hasn’t received any thanks yous.

Jackie doesn’t have any fans yet.

Jackie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user stevem3686
Steve M. reviewed Chewy
4/27/24

Recently, my orders to Charities have been requiring telephone verification. Chewy screwed up,...

Thumbnail of user markd3403
Mark D. reviewed Chewy
4/9/24

This company sucks! I had a package that was supposed to be delivered today and FedEx delivered...