Jackie W.

I give one star only because I had to. They admitted proudly that shipping charge is based on the original cost of the items ordered not on clearance, and also not by weight. All round experience with their procedures and lack of customer service is appalling. Some items ordered were of poor quality and fit. When I attempted to return, there was a restock fee. Everything looks good on the models, not all are and they take no responsibility for cheap fabric at high prices and it becomes the consumers fault if you try to return so they charge you to do so. No company I order from online does this.

I ordered one product and after three days it was not shipped so tried to cancel and was told they could not cancel orders but it did not ship for 8 days. Several emails to them were ignored. Very bad customer service or lack of. They overcharge on shipping, it cost me far less to return the product even with tracking. Waiting to see how long it will take to refund. It arrived 5 days ago.