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Jack S.

Contributor Level

Total Points
120

1 Review by Jack

OVH
  • OVH

2/26/20

I've been using OVH for years. I recently shut down two of my old VPS systems I had with them, and migrated them over to newer ones, as they were slowly beginning to transition away from my old VPS line, (understandably). As far as being a customer, I absolutely love them... except when it comes to issues. Although they don't happen often, if you have a problem with your system that OVH hosts, good luck getting support to respond in a timely manner, if at all. Their support is an absolute joke. It always has been, it still is, and it likely always will be. This company does an absolutely incredible job at everything else. If they would just invest some of their time and money into their support team, they would be hands down the best provider in the industry. Sadly I don't see this changing any time soon, as the powers at be up top clearly don't care, and haven't since its creation.

Tip for consumers:
BEWARE CUSTOMER SUPPORT!!! This is an amazing host, but if you have ANY issues, even within their scope of support, you will very likely have issues getting them resolved!!!

Products used:
VPS Classic 2014 x1, VPS Cloud 2014 x2, VPS Cloud 2016 x2, and planning to soon use VPS SSD 2016 x1.

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