Your calls will get dropped from national call centers after being on hold for hours at a time (even late night and early morning you will wait over an hour) and the branches do not get nearly the training they need to help you beyond opening accounts, trust me find a different bank.
Lots of people unwilling to write a profile or even have the decency to reply to messaging... that or you have people pretending they are looking for something real but not mature enough to admit they just want sex or a 10/10 in attractiveness...