Ran me through the process really fast and helped me with all my mistakes. Top notch service. Did ask for ID to confirm I was who had purchased the items as I had spent quite a large sum at the time. Was helpful every step of the way though,
Tip for consumers: Make sure you get your information right. Double check that the server you put in is the one you're currently on. Double check name spelling and make sure all characters with special functions are correctly put down.