Where to start? This is the worst plan period. To start when you first sign up, you have to schedule a doctor'sappointment which is about a week to 2 weeks away. Then when you finally get your appointment, they will just keep disconnecting you and you never actually get to speak with somebody. Then they want you to reschedule to do the same loop again. When you go to connect and chat, nobody's there. When you go to call the number, they provide you in the app. It hangs right up on you. Is what a freaking joke. I probably lost more weight getting frustrated with these people then I would have with the medication they would've prescribed. They should take a long walk off a short peer.