Jacques B.

First time, I deal with them and that is definitely the last. I wanted to cancel my order minutes after the purchase, big problem, they did not answer their phone and their Chat service is a joke it does not work, so they make it impossible for you to contact them. Then I had no choice but to email them and they answered saying sorry, it is already in the dispatch process. Are you serious, it is just a paperwork mumbo jumbo, the item has not even been packaged and not left their premises yet and they cant cancel it? All that send red signals for me. No doubt their customer service is badly left to be desired. For me, they are definitely on the never again buying list. My bad, I should have checked their reviews before jumping in.