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Jacqui L.

Contributor Level

Total Points
184

2 Reviews by Jacqui

  • Retro Stage

10/13/19

I bought the beaded 1920s style evening dress on a whim, wasn't really expecting much considering it was so cheap, but I'm very impressed. The dress is flattering, well made and arrived really quickly. I would happily recommend to anyone

  • Born Pretty

1/3/17

Very similar to others on here - I ordered in November for an item I wanted for New Year, hadn't arrived by Christmas so I contacted them to find out what was going on. Tracking doesn't work, raised a ticket and got what seems to be the stock answer - wait for another 1-2 weeks, be patient, we will be responsible for your order, do not worry.

To cut a LONG story short, I have now had a multitude of excuses, blaming many things for the delay, including items being out of stock, lots of orders, liquid items, customs clearance, the shipping agents, the weather, the holidays, international delivery, supply and demand etc etc (all of these excuses are taken directly from their various ticket responses).

I had to go out and purchase elsewhere at higher price as I didn't receive the order in time for New Year. I am now going through Paypal for a refund, as all they keep saying is "it will arrive in recent days, do not worry!" (This I assume to be a copy/paste response, as it seems are most of their replies)

To those that say I should just be patient as it's China, sorry but no. I ordered based on the advertised 24 hour dispatch time and 15-20 working days delivery. If they'd sent it in the 24 hours as stated rather than a whole WEEK later (which I now see is not unusual at all with this company) it may have arrived in time. Instead, it was received today.

If they can't be honest about their dispatch and delivery, then this isn't a company I want to deal with, no matter how cheap their prices. They out and out lie to customers. I will never use this company again.

Jacqui Has Earned 4 Votes

Jacqui L.'s review of Born Pretty earned 4 Very Helpful votes

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