I have purchased the app and failed to have it run on android 12.0
They don't reply emails, there is no option to cancel subscription and refund, there is no customer support, there is no direct phone number to contact.
Apparently it is a fraud company and some spammers hiding underneath a fake website.
Stay away from that mobilespy.at website.
Tip for consumers: Stay away from mobilespy.at
Products used: Failed to have the app working with no refund or feedback from the website support.