I bought a Ticket through BYO Jet from Canberra, Australia to Dhaka, Bangladesh. Booking Reference is BYO*******. It was in 15th of of March, 2020 and because of Covid, Australian boarder closed and I could not travel. I was provided Credit shell. I am trying rebook a flight last 2 months and they kept saying they have sent me request to Malaysian Airline and when I called to Malaysian Airline they said I have to approach BYO jet. I don't know what to do and where to go to solve the issue. It is best lesson never buy ticket through travel agent.