Customer service is horrific. Out of 4 packages I sent, 3 were returned because they were mislabled. And they wanted me to pay to have them resent. The management team never responds and the people on their chats are idiots. Oh, and they hid costs on every package. I paid taxes and duties upfront and was still charged more when the package got here because the carrier said they never received the monies. Use any company but this one. It is a scam!