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James R.

Contributor Level

Total Points
80

1 Review by James

  • Coverstore

12/6/23

Provided wrong size ac cover and will not accept returns or provide refund.

Unreptuable supplier. Buyer beware!

Tip for consumers:
Should be on watch for others

Products used:
Supply from another company

Service
Value
Shipping
Returns
Quality
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Customer Service -. – Coverstore Rep

We're sorry to hear that there was a problem with the size of the AC interior cover you received. We would like to clarify that we have no record of previous communication from you regarding this issue. For us to provide the best possible assistance, customers must contact us directly with any concerns. Regarding your request for a replacement or refund, as per our policy, custom items are non-returnable. This is because these items are made to order based on specific requirements provided by the customer. However, we would like to understand more about the issue with the sizing. Could you please provide more details about the discrepancy in the size? This will help us understand the situation better.

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