I have contacted my attorney and the BBB. This is a scam and unethical business practices by preying on people who are working hard to better themselves and happen to get drawn in with words like "free" and "professional" which is just another tactic to take your money without providing a legitimate service. Please do your research before getting sucked into paying $99 for absolutely nothing. And then they send you to a collection agency when you realize it was a scam. The local Seattle FBI office is aware and looking into the matter as this crosses state lines and thus becomes federal jurisdiction just like the US mail. Federal law defines computer fraud as the use of a computer to create a dishonest misrepresentation of fact as an attempt to induce another to do or refrain from doing something which causes loss.