James H.

Really surprised I'm even having to write this review considering how much excitement I had to order from these guys... I found them after learning about slide belts, did some research online and decided Sind I edc that I should get a slide belt with that in mind! From the research I did this was the best brand for the money so I got on their site to make an order.

I decided on the x3 buckle which was out of stock for two weeks. I anxiously waited and as soon they were in I ordered. I ordered the x3 with a tan leather belt and a black leather belt... what arrived was a tan tactical belt. I contacted them and had unclear instructions that I need to send it back at my own expense. So I did.

When they received it they apparently had no idea what to do with it so they called to figure it out. They basically scolded me for not putting a note in the box saying what to do. Not only was it rude for them to have talked to me like that but it's completely unreasonable considering whomever emailed me saying to send it back DID NOT instruct me to do so. Overall I like the belts but the customer service is rude and dismissive...