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James H.

Contributor Level

Total Points
80

1 Review by James

  • YellowPages

1/19/24

I used to always suggest YP. COM as the go to place for starting businesses but now am sad to find out they are no longer what they used to be so many years ago.Aparently they have been acquired by a larger corporation who has strayed from YP.COM s model for success.Which was a straightforward offer for a simple product and listing on thier platform. For $1,200.00 to $1,500.00 a year you would be listed on thier mainframe as a local business which would cross link through a rudimentary SEO package of keyword landing pages that would act as a funnel for web traffic. I had a quick conversation with one rep he sold me on the package,he took some general information and sold me on traffic increase a few months out.asked me questions about what i offered.Made a basic page with information i provided,set up everything for me in one day,wrote me a bill and next day my account was Clive and pinging online traffic.
Fast forward to now.That package is no longer available and had gone up over %300% in cost the package i was offered for basic up listing was almost $350.00 a month with no offfered SEO.

The SEO i was offered and i add instead of iPhone listing I originally asked for in first place and was bait switched with was more expensive from $200.00 to $500.00 a month.

I called for a phone listing i still haven't been given even though I asked repeatedly for it so far for 6 emails in from the parent company web designing rep ( not even a YP operator when i call,they keep referring me to this thryve company rep") he still hasn't asked me firmly if I wish to go ahead and get a basic phone page with YP.com? I would've hard sold me on that first thing to start to get money from me so in that respect i dont understand his lack of closure on that simply because i expressed to him it's what I wanted to start off with in the first place.
I will continue the conversation out of morbid curiousity to see what happens.
I dont get the 300 % markup for a simple phone listing?!?!?!?!?!?!?!?!? They could offer it at a much more reasonable price point!

I honestly think sadly I will be done with doing business with YP.COM sorry to say because what's they used to offer worked so welll and i miss it,i feel like they have it and just are holding back until they try to hard sell the $#*! out of me which only serves to stress me out.If i find out that is the case then i will not only never do business with them but will then actively make it a personal mission to make sure the world knows what they do! I hope I'm wrong,it's just from my experience with companies like this its what they do.
I was on the phone literally complaining about being foisted on Thryve offices instead of being sold by YP.COM for their listed product.Their own web page says in stylish font " THE REAL YELLOW PAGES " and no where on page says THRYVE PARENT COMAPANY OR SUBSIDUARY OF THRYVE?!?!?!?!
I was on the phone and was literally begging,and telling them i was literally begging for them to sell me a product and the YP.COM people said they could not sell me anything and they would send me to thryve again!

I believe YP.COM acquisition will result in their liquidation by the sounds of it soon it wont exist they list to sell you a listing they do not sell any longer.
I should right now have a live phone listing and they should have taken my money i was begging to give to them!

Tip for consumers:
Bait switch

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