James j.

Incredibly misleading.
The website suggested that by calling the rates would be better.
The operator did give me a better rate and insisted that the rate 'included tax' unfortunately when I looked at my bank statement this was incorrect. I was also never made aware that a $15 fee would also be charged for using the service. It now turns out that this 'better' rate was in fact worse!
I have now called and emailed numerous times to try and resolve this matter (I expect a refund of the difference between rates and the booking fee) however nobody has returned my correspondence.
Do NOT use reservations.com