I used freetax this year and after receiving notice that irs had accepted I tried to get back in to the site to check on it, since no arrangement had been made to pay what was due to the irs and after two hours of changing user name, password and getting codes to supposedly get in.Im still unable to get to access it. I have now left my phone number and they are supposed to call back but after all the issues I have my doubts on
Hello James. I am so sorry to hear you are having a hard time getting into your account. We are committed to helping our customers gain access to their accounts. Please email support@freetaxusa.com so that our Customer Support team can help you gain access to your account.