Thumbnail of user jamesj3729

James J.

Contributor Level

Total Points
80

1 Review by James

  • FreeTaxUSA

2/6/24

I used freetax this year and after receiving notice that irs had accepted I tried to get back in to the site to check on it, since no arrangement had been made to pay what was due to the irs and after two hours of changing user name, password and getting codes to supposedly get in.Im still unable to get to access it. I have now left my phone number and they are supposed to call back but after all the issues I have my doubts on

Service
Value
Returns
Quality
Thumbnail of user sams185
Sam S. – FreeTaxUSA Rep

Hello James. I am so sorry to hear you are having a hard time getting into your account. We are committed to helping our customers gain access to their accounts. Please email support@freetaxusa.com so that our Customer Support team can help you gain access to your account.

James hasn’t received any votes.

James hasn’t received any thanks yous.

James doesn’t have any fans yet.

James isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user charlenew386
4/8/24

I have done my taxes for years on turbo tax. Last 2 yrs I used Free tax USA. Both times delayed...

Thumbnail of user jenniee42
3/25/24

It was easy to use could not put my paperwork up to print it. Can't get in touch with anyone. I...