James M.

Recently there was a promotion for a free turkey with spending $150before November 9th. Between November 3-4 we spent $160. They state the $150 had to be same day. Perhaps in very tiny print was this disclaimer but it was not very evident. The customer service agent also claims our gift card purchase did not qualify but we never purchased gift cards. We are staying with Costco and walking away from BJ's.

Twice in one day I have had to reschedule a pickup and both times the confirmation numbers given to me could not be found. Customer support is useless. If the person on the line doesn't know what to do, your transferred to someone else. Ridiculous. Very sad such a reputable company has sunk so low they are a bad joke!

This company does not reply to emails and will leave you guessing about your order. I can't say anything about the module I purchased since I have yet to receive it. Shop elsewhere and save yourself a lot of grief.