I ordered about $750 worth of parts with free shipping, I get a call Monday and was told that one of my parts is not free shipping and it will be an additional $180, the cost of the part was $149. I canceled that part. It was confirmed that all items where in CT and would ship. I receive a email 3 days later that 5 out of the 11 parts I ordered have shipped. No statement as to where the rest is... no info as to where my money is... nothing. I am under a deadline and this is it? Now I have to chase them down to find out where are my parts or where is my money... who has time for this... waisting my time, lots of other places to take my business to.