Jamie P.

I placed my order two weeks ago. After 5 days went by and they still hadn't shipped I attempted to reach them via email and phone. I tried every extension they had and no one answered. I emailed them asking when my order would ship and got no response. I emailed them a week ago and requested my order be canceled and stated that they no longer had permission to charge my card. I thought that was the end of it. A week after I had canceled my order they charged my card and still have not shipped. I tried to reach them again and they literally have no existing customer service. I am now out money and have nothing to show for it. Vape Juice Depot sent me the same order in half the time for half the price. I will never deal with smoke and vape.com again, and I would suggest that no one else does either.