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SO HORRIBLE!
My outbound flight was cancelled, I received incredible grief about a partial refund. They kept telling me it was my job, not theirs to contact the agency. I had to purchase separate outbound flight as they would not refund my car rental or my inbound flight. Then they would not adjust my car rental time to match the new flight time.
Jamie S.'s review of Bravofly UK earned a Very Helpful vote
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There is no 0 star rating, don't go with bravofly one of the worst. There customer care team is...
I had a very bad experience with Bravofly. They didn't send updated itinerary to passengers when...
Dear Jamie S,
Thank you for your review, I am extremely sorry to read about how inadequate was your booking experience with us.
From the review, I was unable to catch exactly what happened and how the outbound flight was cancelled. In order to understand the case I kindly invite you to send me a private message confirming your 9-digit Bravofly booking ID.
We will be in touch as soon as an outcome has emerged from my investigation.
Kind regards,
Sofia