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I purchased a LeDuo flat iron less than a year ago. It is now broken. They claim to have a 1 year warranty but when I try to contact them about the warranty I can not get anyone to help. The live chat was started and then when I told them that my iron was broken I never received a response. I have tried live chat again, text and email with no response. I will never purchase another thing from this company.
This place is terrible! The quality of the products are horrible! The size charting is way off! And the returns are terrible as well. I am still waiting on my money back from a return made for months ago! I will never again shop there or recommend to anyone!
Tip for consumers:
I would not use this site at all!!
Products used:
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Jamie V.'s review of SHEIN earned a Very Helpful vote
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Empty.
They sent me over 30 useless emails already and after I've asked them to STOP they still continue...
Hello, sorry for the inconvenience. You may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar. We'd be happy to assist you! Thank you and have a nice day!