They do not have "Free Cancellation" as they claim -- you will be charged 60 Euros to refund the money back on your credit card. They do not adhere to their terms & conditions for the refund either as I was told that the 60 Euros applies per booking and not for the total amount that is held in the "E-Wallet" after you cancel. Their customer service is rotten and they have a F score on the BBB. I am awaiting for a class action lawsuit to be held against this company because they are absolutely horrible for consumers. Do NOT use!
Dear JaNae,
Thank you for your feedback.
We apologize for any confusion regarding our cancellation policy. Our aim is to provide clear information to our customers, and we're sorry if there was any confusion regarding our cancellation options.
Your satisfaction is our priority, and we regret that we fell short of your expectations.
Best regards,
EconomyBookings.com