Jan B.

It took some getting used to before I could give a 5 star review. This was due to Rosegal being in China and working through some brief communication differences. It's very much worth the effort. A major point, make sure you pay attention to the difference in sizing. Their sizes run much smaller than ours do. BUT if you pay attention, each and every item gives the dimensions and they have very thorough sizing charts. So don't just automatically pick a size 10 if that is what you normally wear. Go through their charts, take your measurements as instructed, then choose the correct size from their charts.

I have ordered over twenty items from them so far, and have had nothing but the best service, even if my problem was my fault for not sizing properly. I have had immediate response to every question submitted. I've been immediately reimbursed each time there was a problem of any kind. I have never been asked to send something back, before reimbursement or after. I have been reimbursed without ever asking to be at the rare times something was not able to ship before I even knew it could not be.

Give yourself plenty of time to receive the shipment as "a slow boat from China" finally made sense! I choose to use their free shipping, so it can take a very long time. If I needed something for a special date, I would give at least two months time, if not more. I received one shipment quite fast. I believe it must have come from within the U.S. All others have been very slow. I do not order if I'm going to have any problem waiting for the item. It's worth the wait at these prices and free shipping. AND huge selection!

Their site is also fun! You obtain points by your purchases along with other ways. The points can then be used
Towards a percentage of your purchase. One way of getting points is to sign in and THEN make sure you click on the link at the very top saying 'earn free points'. If you don't click that, you don't get them. I had many, many logins I did not get points as I was not aware of this. Also for every day you consecutively sign in, you get increased points each time. First day you get five points, second day 10 points, up to 40 points. Thereafter you get 40 points each time you login. It has to be consecutive though, or you begin all over again with 5 points counting as day one.

Another great way to save money on Rosegal is by installing the "Honey" app. When you have 'Honey" installed, once you have an item in your 'bag' it will pop up offering to automatically check for discount codes, ending up showing you the best deal. That along with using your points, the end price is usually way less than their already great price in the first place!

There are more ways to save money and earn points or deals that I have yet to explore. They seem to be never ending! I find their site to be quite addictive. Beware! But it's loads of fun!

Ordered R4 adapter January 22nd. Have heard absolutely nothing from them. I email them every day but they refuse to respond. My order status shows "awaiting shipment". I find it hard to accept that they may have been out of stock this whole time as they only deal these R4 adapters. I keep pleading w/them to just let me know.

Ordered R4 adapter January 22nd. Have heard absolutely nothing from them. I email them every day but they refuse to respond. My order status shows "awaiting shipment". I find it hard to accept that they may have been out of stock this whole time as they only deal these R4 adapters. I keep pleading w/them to just let me know.