Ordered 5 items using their size chart (3 for me, 1 jumper for my son and 1 for my husband). The mens jumpers were so large it was incredible. The company's attitude? I can pay for return postage and get a refund of the jumpers and reorder the new sizes. Weeks of emails, no-one in Australia I can speak to, absolute FRUSTRATION! They take no responsibility for their incorrect sizing (which is a fault in my eyes!) and then expect you to pay for their faults. They are not cheap, as they claim to be, AND CERTAINLY NOT CHEAP WHEN YOU HAVE TO PAY FOR RETURN POSTAGE!