Jane M.

Well actually the website is impressive - it looks the real package that you are actually going to get a truly personal service of a company that will actually listen to your requests, what you are seeking, who you would like to meet and that they will really make an effort to find you some realistic matches.
HA HA... Really? Err - No.
The person that interviews you and gets your hopes up disappears into the background and you are then passed to people who have never met you, have one photo of you (who ever looks good/real/true to life in a snapshot?!) and a written paragraph of your life. Does that really get across the person you are? Your personality? Who is your ideal match? No. Equally they have never (usually) met the person they then introduce to you. It seems to take them forever to come up with a suggestion of a 'match' (obviously do not have enough people on their books) and then you are presented with a few lines of who they think you are suited to.
No matter how many times after meeting people and giving lengthy feedback on the suitability of the person, ie trying to build up a picture of the type of person you are actually after, the next one put forward bares no resemblance to your requests.
Very expensive for the service you get - I haven't heard many success stories. Try Tinder instead...