Horrible company. I ordered a wig that was three times the price of the same quality wigs on Amazon. So i thought it was better quality than those, but not. In real life it was such a cheap plastic looking awful wig that was extremely shiny. I would never wear it as I would be conscious that everybody knew it was plastic. I wrote 11 emails to them asking for a return address but they wouldn't give it to me. They kept offering to sell me a second wig instead. As if they couldn't understand that i wanted my money back upon return. They don't say on their website that they don't take returns but they don't. In the end i became very weary of them and took a partial refund but still lost €50 on this. I wish i never dealt with them. Horrible wigs and it is a lie that they refund you. Very hard to deal with them. I feel it is a scam.