I bought a medical guardian alert device received item. Paid $329.95 on Aug 27. I opened packing box and looked at items. Cheap plastic wrist band or a cord around neck. Plus a device like answering machine to plug into wall. Decided this is not for me. For the price of this device every year renewal, I could buy a beautiful Watch pay once that has emergency fall alert. So packed returned within 26 days paid $20 to send it back and charged $30 fee for having it for 27 days. I had to pay $50 for not wanting an item. I was told if I returned within 30 days there is no restocking fee. I was told this fee was just because it was in my possession. They'll never tell you this. JUST BEWARE OF THIS WHEN BUYING. IT WILL COST YOU $50 to just have it and send back.