Janice R.

I ordered a Wedding photo book from this company. It was very disappointing because the background did not print on most of the pages. They offered about 8 different pastel backgrounds and only three of them printed on a 16 page book. I contacted them and was told to send it back and they would talk to the photolab and to order another. They refunded for the first one but would not pay for the return shipping which was $7.55. The next one I ordered was exactly the same. I was told the background did actually print but was too light to be seen. The background was supposed to be blue or lavender and my pages were a very, very light pink almost white color. I was told I picked the too light backgrounds and "that's just the way it prints and nothing can be done about it". In order to get a refund I have to spend another $7.55 to send it back. The book was not cheap at $114. It is a shame because it would have been a really nice photo book.