I would not suggest ever purchasing a used or refurbished computer form Tiger Direct. The service was incompetent when I needed to find an answer as to why my new "refurbished" computer did not work from the get go. I had to get another one and get a friend who was a tech to help me. They NEVER came through. The square trade purchase was a waste of money and no service. I also purchased surveillance cameras from Tiger direct in Tampa. The Swann service has never come through. No service on either behalf. Lost me as a customer in Tampa, FL