I just purchased an iPhone 8 and wanted a new case for it. I purchased from Dazzle a case that was advertised as being for an iPhone 8. NOT TRUE! When it arrived, it was too small. It was in a box marked iPhone 7. The company tells me that all I can get is either a company credit or a refund on my credit card. Their explanation is that the iPhone 7 and the iPhone 8 are the same size. NOT TRUE! I sent photos clearly showing that my iPhone 8 was much bigger than the iPhone 7 case. This is crappy customer service and false advertising! I will never purchase anything from company again and I will let the internet know what a crappy company it is!
Hello Jna,
I am so sorry to hear about your experieenxcpeerience. That is definitely not that kind of customer experience we trive for and we would love the opportunity to make this right. I have reached out to you via e-mail. Please reply back to that e-mail if you have any further questions or concerns.
I look forward to assisting tyo further!
Thank you,
Christineu