I used this service to create a resume, which I wasn't able to ultimately use because their formatting doesn't allow you to make any adjustments to the final product and I needed to. So, I canceled the subscription. Months later I find that they've used my resume as an "example" and my personal employment and education experience is online for anyone to see if they google my name and location (though my name and address don't show up on the page). I've emailed them several times to have them take my information down but they respond like they don't understand me and keep telling me I don't have an active account. I may need to report this to the BBB. I definitely do not recommend this service.
Hi Jan,
We’re sorry to hear that your experience with us was less than great; is it possible to continue our conversation via DM?