Jan W.

My insurance company gave me the green light as far as my coverage with Visionworks. So I go, have exam stating I wanted both a contact & eyeglass prescription. After sitting in a frenzied waiting room, I saw Dr Jin Qian. Could she have gone any faster than the dizzying pace she took with me? I don't think so - very poor exam with absolutely no feedback. Contacts not available, glasses prescription was for readers only, not bifocals as recommended by previous ophthalmologist. She couldn't even tell me if contact prescription would be right for she "bumped up" script and said to wait 2 weeks for samples to come in. The worst part of all was when I was told I did not have coverage but was considered " out of network ". Seems every Visionworks is independently owned and I did have coverage in next town over (20 miles). Folks, please don't think you are saving any money by using their coupon flyers or the fact this business is everywhere. They are pure and simply scammers and the disarray & nastiness of this Murfreesboro, TN location should have been the tip off. Why wasn't I told my benefits were only good at another Visionworks? Why was I given the bum rush when it came to an eye exam? Guess when I left I saw the 2 doctors playing with their cell phones. In all fairness there was one young male employee who attentive but that was because he was the one who took my payment. This location is BAD NEWS. So many more honorable eye doctors in Murfreesboro, TN. Please don't let this place get you too. I usually don't comment on bad experiences, but this location needs serious attention by its owner.