Had a withdrawal of $800 back in April 2018. Called a few times over the following 5 months and kept getting the same explanation. We are waiting on the tracking number to send the check out. Then they reversed the withdrawal at some point. I put in for the withdrawal again until I reversed it a little less than 3 years after my original withdrawal request. I've ran the $800 up over $4000 and just put in for another withdrawal. After my withdrawal request they took out over $375 because a promotional bonus I used only allowed me to win a maximum of $100 so they took the excess $375 back. Not expecting to receive any money. About to contact Curacao gaming to see if there's anything they can do about their license.