My first experience with StockX will be my last. I purchased a game through their site, assuming that it would be far safer than others. The opposite was true. Upon receiving the game, I was incredibly disappointed to see that their own verification sticker had come loose and damaged the box. (Besides placing a sticker on a cardboard surface, which is never a good idea, they pulled it so tightly that it ripped the surface.) I reported this and was told that I could not return the item and that they "issued a free shipping code for a future purchase." I won't be making any future purchase, and I highly recommend that others do not.
We are terribly sorry for the circumstances and complications with your recent purchase. It is not our intention to make any purchases disappointing. We would be happy to revisit your case if you reach out to StockX.com/contact. We look forward to looking into your inquiries.