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Jared S.

1
Level 1 Contributor
Colorado, United States

Contributor Level

Total Points
347

3 Reviews by Jared

  • TCGplayer

6/22/23

We purchased Binderpos and were told the software could be setup so shipping is disabled. After multiple conversations with Binderpos/tcgplayer reps, it turns out that is not possible. I asked for a manager to call me or if I could talk to someone, they refused and we were told "When you're ready to deactivate your BinderPOS account, feel free to reach out to me directly." No apology was offered, reconciliation of any sort was offered.

Tip for consumers:
I would suggest using one of the other sites.

Products used:
Binderpos.com software

Service
Value
Returns
Quality
  • Binderpos

6/14/23

There is a "Bot" to help you with issues. If the Bot cant help it submits a ticket to tech support who just replies in email and if you respond with a clarifying question it can take up to another 48 hours to get a response. Been trying to get an issue resolved now for almost 4 weeks and they wont call to chat over the phone to fix the question issue.

  • Shopify

6/9/23

Website went down and and trying to get help is nearly impossible. They wont let you talk to a live person adn the people over chat give you wrong information.

Tip for consumers:
Find a different service.

Products used:
website to create a webstore

Service
Value
Quality

Jared Has Earned 7 Votes

Jared S.'s review of Shopify earned 4 Very Helpful votes

Jared S.'s review of TCGplayer earned 3 Very Helpful votes

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