**Update**
I rolled up my carpet to take it to the dry cleaners and noticed my floor was damage. I notified Rover of the property damage and Rover has since denied my claim. "After reviewing the information provided, the claim has been determined to not be eligible for reimbursement." Not sure how damage to my physical property (supposedly covered my Rover) is not eligible for reimbursement. Absolutely the worst experience.
I booked Kaylea Perez in Beaverton, Oregon via Rover because her profile indicated she was a veterinary assistant. It turned out to be the worst experience. Communication started off well, It slowly weaned to where I didn't hear from her toward the last day of my trip. Upon returning from my trip, I immediately noticed my Xbox Series X was missing and a controller. In addition, my apartment smelled like cigars, my dogs water bowl was bone dry and I had a large stain on my carpet. Kaylea was not apologetic or remorseful. I reached out to Rover who's policy does not cover stolen property. Kaylea had two implausible excuses that maybe someone snuck in while she was sleeping and stole my electronics. Only after I contacted the police to file a theft report did she admit to having someone over without my permission or knowledge. In fact she didn't even provide this individuals last name to the police. More concerned if she would be in trouble which would ruin her chances of becoming a veterinarian, Kaylea chose to simply say "I don't have it". Rovers policy and Kaylea not taking responsibility resulted in significant loss. I am concerned how my dog was treated while away based on her actions or lack thereof. I would not recommend this service.