Jaroslav R.

FXT Brokers provide no support at all when you want to withdraw money. I tried to make a withdrawal just to see how it works. The request was accepted but never processed further to Pending or Approved stage. Worse yet, since then when I tried to make a withdrawal it was rejected. It said "only one withdrawal is allowed"; yet, the same screen was showing Pending 0 and Approved 0. I asked for help by emailing several agents as follows: Vincent Martel (allegedly my account manager), Simon Cole, Mark Brahms, Charlotte Brown, Daniel Alford Anthony Alver and others. None of them helped. Meanwhile, some emails were suddenly undeliverable (for Mark Brahms and Charlotte Brown). The 'CHAT' feature is dead, nobody ever came to chat with me. I tried Support but again, no response at all.