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Jason G.

Contributor Level

Total Points
84

1 Review by Jason

  • Woot!

8/3/15

I was for years an avid "Wooter". Staying up late waiting to see what kind of deal might be coming, hoping there'd be a "Bag of Crap" that I could buy before the servers broke, and hitting the refresh button to see the new item during a "Woot! Off" when the previous finally sold out. I've purchased odd items, remanufactured items, and even new items. The site is no longer happy-go-lucky-nerdy-fun. It is now very corporate since being owned by Amazon and filled with fine print that doesn't explicitly state things you'd expect. So, I purchased a set of golf clubs (vastly different than the funky electronics of yore) but hey, it's Woot! Right? The price was fine, about $30 cheaper than $#*!'s Sporting Goods and I was in no hurry for delivery. I bought them on January 2,2014. Here we are, August 3,2015 and they've begun to fail. I reached out to TaylorMade the manufacturer and they confirmed the failure was something they would cover under warranty. I just needed a receipt from an "Authorized Reseller". As you guessed it, Woot! Is not an authorized reseller of TaylorMade products, in fact, the mothership Amazon is not either. So, I went back to my Woot! Order to see what's up. Nothing in BIG BOLD letters read, "Hey! We're not authorized to sell these so the manufacturer's warranty is invalid." Rather it read, "New Item" instead of remanufactured. So, like most intelligent people I suspected that by purchasing something new I was protected as any other consumer from the manufacturer. Rather, Woot! Offered a 90 day warranty. I can assure you now that giving up 21 months of warranty was NOT worth the $30 savings. So, while you may still find something worthwhile, be sure to guarantee you are getting the manufacturer's warranty (unless of course you're buying something remanufactured or refurbished, in that case you get what you get right!). In my case, I'm left with something that the manufacturer says is a failure but they have an out and I still would have 6 months left on the warranty otherwise. I have been a Woot! Shopper since the beginning, I've recommended them to friends who have made many purchases as well. I can say this now with certainty... I won't make any more purchases from them going forward.

Jason Has Earned 4 Votes

Jason G.'s review of Woot! earned 4 Very Helpful votes

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